Contact Us
We're here to help with your flight compensation claim
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Get in Touch
Have questions about your flight compensation claim? Our team is ready to assist you. Reach out to us through any of the following channels.
Visit Us
Flat 9, Gloucester Lodge, 135 Addiscombe Road. Croydon. CR0 6SJ
Business Hours
Monday - Friday:9:00 AM - 6:00 PM
Saturday:10:00 AM - 4:00 PM
Sunday:Closed
Frequently Asked Questions
How long does it take to process a claim?
Most claims are processed within 4-8 weeks, depending on the airline's response time.
Do I need to pay upfront?
No! We work on a no-win, no-fee basis. You only pay if we successfully recover your compensation.
What documents do I need?
You'll need your booking confirmation, boarding pass, and any communication from the airline about the disruption.
Can I claim for old flights?
Yes! You can claim for flights disrupted up to 6 years ago, depending on your location.